Shipping & Delivery Policy

Last updated: 4/15/2026

1. Order Processing Times

All loose diamonds and non-customized jewelry typically ship within 3-5 business days.

Custom engagement rings and made-to-order high jewelry pieces require detailed craftsmanship, so please allow up to 2-4 weeks for production before shipping.

2. Shipping Methods and Costs

We provide fully insured shipping for all orders. Domestic and international shipping costs and estimated delivery times are calculated at checkout based on your location.

3. Insurance and Secure Shipping

Every shipment from Dhruvam Diamond is fully insured during transit. For your security and peace of mind, all packaging is discreet, and nothing on the exterior will indicate the valuable contents inside.

Note: A signature is required upon delivery for all orders.

4. International Shipping & Customs

We ship internationally to select countries. Please note that international orders may be subject to customs duties, import taxes, and processing fees applicable in the destination country. The recipient is solely responsible for paying any and all customs duties and taxes.

5. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can track your package directly on the courier's website or via our order tracking page.